We deliver quality & lean improvements with tools tailored to your needs.
Poor performance can manifest in your business in many ways, leading to delays, rework, returns, cost & frustration - all impacting on your brand.
We help by exposing the underlying causes and delivering improvements that last.
Our approach
- Skilled diagnosis to find the real issues, using data, observation and careful analysis whilst leveraging your staffs' knowledge
- Drawing on extensive experience of delivering improvement in a range of businesses
- We keep it simple, and deploy further tools only when they are needed to meet your needs
- Change is only a lasting improvement if it's owned by your staff & is change that they believe in
- We specialise in facilitating, coaching and supporting your teams
- Our objective is that you can continue improvements long after our engagement
Change can be challenging; our experience helps you deliver improvements that last.
Full range of quality methods to support rapid diagnosis and actions, including:
- Quality improvements that deliver - from a single issue to whole business
- Measures & analysis that exposes issues and provides priority
- Support to investigate and solve complex product, conformity, service, & business issues
- Supplier improvements that keep you on track to deliver
- Diagnosing and acting to solve service problems
- Establishing process control, and improving process capability
- Improvement programmes tailored to your needs
We aim for the simplest methods to meet your needs, & are always ready to deploy more complex tools, including 6-sigma, when they are most suited to achieving the goal.
Throughout our engagements we seek to share new knowledge so you can benefit more widely.
We focus on removing waste to enable flow - shortening the time from order to delivery:
- Waste removal through developing awareness in your teams and delivering targeted actions
- Helping you standardise activities to enable predictability
- Value Stream Mapping to show the current state; then designing & delivering the future-state to suit your needs
- Lean tools at the appropriate point so you link processes and develop flow
Removing waste and achieving flow is an ongoing journey with different starting points and aspirations. ✉ Contact us to find out how we can support you.
Problem solving methods that deliver swiftly to improve performance and remove frustration:
- Direct support for customer issues & internal problem resolutions
- Supporting you to professionally respond to audit and customer non-conformances
- Enabling you to find true root-causes regardless of the problem type, & real solutions that prevent repeats
- Leveraging new knowledge gained from problems so you benefit widely
- Problem solving methods development so you can continue after our engagement